What information do we collect from you?

In order to provide you with training, we collect certain information about you. This includes your name, email address and records of training.

Why do we collect this information?

We collect this information to provide each user with a secure account on the website and for Veolia to be able to authenticate each user when they login to the site.

Who might we share your information with?

Your personal information will be held securely by our third-party platform developer and cloud storage provider.

We will not share your information with any other party, other than when reasonably required by law.

How long do we keep hold of your information?

We will hold your personal information for as long as you have an account with us. Once your account has been deactivated, we will hold your information for a maximum of 12 months.

How can I access the information you hold about me?

You have the right to ask us for your personal information that we hold and process about you. This is known as a subject access request.

You can also request:

• that any inaccurate information we hold about you is corrected;
• that we delete information about you in certain situations;
• that we stop using your personal information for certain purposes;
• that we don’t make decisions about you by completely automated means;
• that personal data you have given us be provided to you in a common machine readable format, or sent to a third party where this is technically feasible;

The rights set out above may apply in limited circumstances and we may not always be able to comply with your request to exercise these rights.

If you are unhappy with the way we handle your personal information, please contact us at the address below. We will try to address your concerns. If you have a complaint about the way we have handled your information, you can contact the Information Commissioner's Office who is the relevant authority in the UK, or the Data Protection Commissioner who is the relevant authority in EIRE.

Contact Information:

Data Protection Officer
Veolia UK & Ireland, Kingswood House, Kingswood Crescent, Cannock, Staffs, WS11 8JP.
UKI.DataProtection@veolia.com

Company Registration: Veolia ES (UK) Ltd (02481991)
Registered Office: 210 Pentonville Road, London, N1 9JY.